Inquiry Form

Kashihara Keiki Kogyo Co.(Hereinafter referred to as "our company") has established the following privacy policy (Hereinafter referred to as "this policy") regarding the handling of users' personal information for the services (hereinafter referred to as "this services") provided on this website.

Article 1 (Personal Information)

The term "personal information" shall mean "personal information" as used in the Personal Information Protection Law, and shall refer to information about a living individual that can identify the specific individual by name, date of birth, address, telephone number, contact information, and other descriptions, etc., contained in the information, as well as information that can identify the specific individual by itself, such as appearance, fingerprints, voice print data, and health insurance policy holder's number on health insurance cards. Information that can identify a specific individual from said information alone, such as name, date of birth, address, telephone number, contact information, and other descriptions contained in said information.

Article 2 (Method of Collecting Personal Information)

Our company may request personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number, and driver's license number when a user registers for use. We may also collect transaction records and payment information, including personal information, from our business partners (This includes information providers, advertisers, and advertising distribution sites. Hereinafter referred to as "business partners".) and other parties with whom the user has transactions.

Article 3 (Purposes of Collecting and Using Personal Information)

The purposes for which our company collect and use personal information are as follows.

1. To provide and operate our services
2. To respond to inquiries from users (including to confirm the identity of the user)
3. To send you information on new features, updates, campaigns, etc. of the service you are using, as well as information on other services provided by the Company.
4. To contact you as necessary for maintenance, important notices, etc.
5. To identify users who violate the Terms of Use or who attempt to use the service for illegal or unjust purposes, and to refuse their use of the service.
6. To allow users to view, change, or delete their own registration information, or to view the status of their use of the service.
7. To bill users for paid services.
8. For purposes incidental to the above purposes of use

Article 4 (Change of Purpose of Use)

1. Our company shall change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to the purpose of use before the change.
2. In the event of a change in the purpose of use, the Company shall notify the User or publicly announce on this website the purpose of use after the change in a manner prescribed by our company.

Article 5 (Provision of Personal Information to Third Parties)

1. Except in the following cases, our company will not provide personal information to a third party without the prior consent of the user. However, this excludes cases permitted under the Personal Information Protection Law and other laws and regulations.
   1. When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual.
   2. When the provision of personal information is especially necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain the consent of the individual concerned.
   3. When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of such affairs.
   4. When we have notified or announced the following matters in advance, and when we have notified the Personal Information Protection Committee
      1. The purpose of use includes provision to a third party
      2. Data items to be provided to the third party
      3. Means or method of provision to third party
      4. Cessation of provision of personal information to third parties at the request of the individual
      5. Method of accepting the request of the person in question
2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the party to which the relevant information is provided shall not fall under the category of a third party.
   1. When our company outsources all or part of the handling of personal information within the scope necessary for the achievement of the purpose of use
   2. When personal information is provided as a result of the succession of business due to a merger or other reasons
   3. When personal information is used jointly with a specific person, and the Company notifies the person in advance or makes the information readily accessible to the person in advance to that effect, the items of personal information jointly used, the scope of joint use, the purpose of use by the person using the information, and the name of the person responsible for managing the personal information or the name of the person responsible for the management of the personal information

Article 6 (Disclosure of Personal Information)

1. When our company receives a request for disclosure of personal information from the person concerned, we will disclose it to the person concerned without delay. However, we may decide not to disclose all or part of the personal information in the following cases, and if we decide not to disclose the personal information, we will notify you to that effect without delay. A fee of 1,000 yen will be charged for each case of disclosure of personal information.
   1. When there is a risk of harm to the life, body, property, or other rights or interests of the person concerned or a third party
   2. If there is a risk of significant hindrance to the proper conduct of operations of the Company
   3. If it violates any other laws or regulations.
2. Notwithstanding the preceding paragraph, as a general rule, the Company will not disclose non-personal information, such as historical information and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

1. If the User's personal information in the possession of our company is incorrect, the User may request our company to correct, add, or deletee (hereinafter referred to as "correct, etc.") his/her personal information in accordance with the procedures prescribed by our company.
2. When our company receives a request from a user as described in the preceding paragraph and determine that it is necessary to respond to the request, we will make correct, etc. to the relevant personal information without delay.
3. When we make corrections based on the preceding paragraph, or when we decide not to make corrections, we will notify the user without delay.

Article 8 (Suspension of Use of Personal Information)

1. When our company receive a request from a customer to stop using or delete (hereinafter referred to as "stop using, etc.") his/her personal information on the grounds that it has been handled beyond the scope of the purpose of use or that it has been obtained by wrongful means, we will conduct the necessary investigation without delay.
2. If, based on the results of the investigation described in the preceding paragraph, we determine that it is necessary to comply with the request, we will suspend the use of the relevant personal information without delay.
3. In the event of suspension of use, etc. based on the provisions of the preceding paragraph, or in the event of a decision not to suspend the use, etc., our company will notify the user of this without delay.
4. Notwithstanding the preceding two paragraphs, if the suspension of use involves a large amount of cost or it is otherwise difficult to stop using, etc, and alternative measures necessary to protect the rights and interests of the user can be taken, these alternative measures shall be taken.

Article 9 (Changes to Privacy Policy)

1. The contents of this Policy may be changed without notice to the User, except as otherwise provided in laws and regulations or in this Policy.
2. Unless otherwise specified by our company, the revised Privacy Policy shall take effect from the time it is posted on this Website.

Article 10 (Contact for Inquiries)

Inquiries regarding this policy should be directed to the following address

Address: 4-73-1 Hongo, Kashihara, Osaka 582-0001, Japan
Company name: Kashihara Keiki Kogyo Co.
Department in charge: General Affairs Department Maiko Sugita
E-mail address: info@kashikei.co.jp